While today’s retail consumer is much more savvy and educated than before, the importance of great customer service hasn’t changed. This course is designed to teach managers and business owners how to stay on top of the game in the fiercely-competitive jungle of modern retail by combining solid, time-tested selling principles with leading-edge internet tools. […]
Retail Sales: Creating Raving Fans and Repeat Business Read Post »
A course in how to embrace conflict for enhanced results & relationships. How to be effective in the presence of conflict with clear ways to make fast decisions in difficult situations. Experience conflict as the doorway to enhanced relationships & productivity Implement a practical perspective on handling conflict, resulting in a win-win solution Learn how
Transforming Conflict into Enhanced Relationships in Business Read Post »
Overcoming Fear of Public Speaking by Martin Brossman Almost no one is born with the gift of public speaking. Being effective as a public speaker gives you a competitive advantage over anyone who is not willing to make the effort to build such skills. Enhance your career, business, and life with this step-by-step participatory class
Overcoming the Fear of Public Speaking Read Post »
