Winter 2023 & Spring 2024- Core Curriculum for Small Business – SBCN

Winter 2023 & Spring 2024 – listing of the top Small Business Training offered by Martin Brossman & Associates LLC – What people say about working with Martin Brossman & Associates LLC https://youtube.com/playlist?list=PLF_wpIRqZTytYKFEjzpaxV8zJlBT-7d0Q and Tips from Martin for gaining more participated and one-on-one counseling clients https://youtu.be/f5d7SA1mpDk

We are open to combining and extending classes!
Additionally, we offer one-on-one guest counseling on any of these topics.

Contact Information: To reach me, please contact my assistant Colleen Gray at colleen@martinbrossman.com or call her directly at 919-847-4757, select option #1 (leave your email if you call and Colleen does not answer).

A new class this Summer & Fall!

Using Free Canva to Develop Marketing and Social Media Content Online and Offline
Developed by: Martin Brossman and Dr. Justin Rose – See the entire write-up here:

Stone Soup – Gaining more business with a ZERO marketing budget
See the entire write-up here: https://www.ncsmallbusinesstraining.com/stone-soup-gaining-more-business-with-zero-marketing-budget/

Updated Top Series Programs

Small Business Marketing Six-Part Certificate Program (available as Webinar or in-person class)
Results-Driven Small Business Marketing: How to Get Better Customers, Make More Money & Have a Fiercely Competitive 

This series has been developed by Martin Brossman & Associates after over 15 years of training small and micro businesses in NC on how to market with little or no marketing budget. It is powered by Martin Brossman’s “Aikido of Marketing™” approach. Each class can stand alone or be part of a full series. (Series: a total of 18 hours for in-person; 12 hours for Webinars) Contact us for an In-Person Version.
See the entire write-up here:

A 4-Part Certificate Program (3-hour classes – total of 12 hours) – In Person 
Results-Driven Social Media & Web Marketing for Small Business Owners 
(Available as a Series or as individual classes.) Contact us for Webinar Version.
Click here to see the full write-up.

Getting Down to Business Basics Series
Popular, practical, hands-on, step-by-step, how-to, webinar-based courses from the instructor and small business consultant Jeanne Munoz on your choice of the following topics: Instagram for Business series /Content Marketing /Utilizing Google Applications for Business/Understanding Instagram Reels/ Facebook Business Pages  – See link for full descriptions

Participants can earn certificates of completion.
Click here to see the full write-up.

NEW: Digital Marketing Certificate Program for Small Business Owners
Developed by Martin Brossman & Associates LLC – Co-developed by Martin Brossman & Dr. Justin Rose
Version 2.0

This is available in two formats:

  • Version 1: 4 individual separate sessions over a period of 4 weeks (Intense Format). The first class is one full day in-person with three following sessions.
  • Version 2: 6 individual separate sessions over a period of 6 weeks. The first and last class are in-person and the 4 classes in between are over zoom.

To receive a certificate, you will be required to have a camera on during zoom classes and be a present on camera for all.

Full details about the training: https://www.ncsmallbusinesstraining.com/digital-marketing-for-small-business-owners-certificate-series/

Relationship Marketing, the Ground Game for Small Business Owners
A structured way to gain more customers from direct referrals that creates more satisfied existing customers. Click here to see the full write-up. (Book can be include with sponsors).

Our Specialized Marketing Programs

Marketing with Video, Photography, Webinars, and Podcasts

New: YouTube and Video Marketing for Small Business Owners
(Highly compressed class, 3hr in-person only)

This course is a comprehensive 3-hour in-person class designed to help you master the art of YouTube for Business. You will learn the essential elements of setting up a successful YouTube channel, including revenue generation options and how to develop a professional-looking online presence. You will also discover how to create engaging and high-quality videos using your smartphone and affordable technology to produce the best who within your means. Finally, you will learn practical strategies for promoting your channel and optimizing your videos for maximum visibility and engagement.

Here is the write-up. Again this is only for in-person 2 or 3hr training.

New: Youtube Academy for Small Business Owners Certificate Program (Full day in-person training)
Full Day In Person Youtube and video training for Small Business Owners that will receive a certificate of completion at the end of the training. Must take all classes for the certificate.
Developed by Martin Brossman, Charles Register & Dr. Justin Rose Full couse writeup: https://www.ncsmallbusinesstraining.com/youtube-academy-for-small-business-owners-certificate-program/  

New: 3-Part Training on setting up and gaining results with YouTube for Small Business Owners by Martin Brossman, Charles Register, and Jeanne Munoz. This is the core of what a small business owner needs to know to start and gain results by using YouTube. (Preferred to offer this as an in-person training possibly online as well). Click here for full write-up

6-Part YouTube and Video Training for Small Business Success by Martin Brossman, Charles Register, and Dr. Justin Rose – This is a deep dive over multiple sessions where businesses complete homework and can receive a Certificate of completion. (Designed for Webinar format only.)
Click here for the full write-up.

Creating Marketing Photos & Videos with Your Smartphone to Get More Business

Capture your customer’s attention and inspire them to take the next step toward buying your product or service with compelling photo and video content. We address the Why, What, How, and Where of visual marketing with photos and video on a shoestring budget. Learn about what to capture, techniques for composition, lighting and sound. Examine the features on your smartphone to get the best quality photos and video. Understand simple editing and free or low-cost tools.  Explore the various channels to distribute your visual content. You will walk away with a checklist of actions to get the maximum results from this class. 
– This was developed by Martin Brossman, Jeanne Munoz, and Charles Register (professional photographer/videographer)  Click here to see the full write-up
See our video: Getting more Business with Video Using your Smartphone with Martin Brossman and Charles Register

How to edit video on your smartphone for iPhone & Android
2hr Webinar or 2 to 3 hr in-person training only.

This is for busy business owners that want to edit their own videos on their smartphones. The programs we use offer a robust free level, and you will leave with clear and basic video editing skills you can use today! Including cutting, editing, transitions, titles, and much more.

Requirement: They bring their smartphone and good quality cell signal in the classroom or WiFi that will allow for downloading of apps (the school or locations will not block this).

Live Streaming and Video Conferencing to Connect to Customers Now and in the Future-

2 hr webinar or 3 hrs. in person 

New business models are emerging from the pandemic closures, including communication through live streaming and video conferencing tools. Customers are becoming accustomed to seeing videos first before engaging in person or online. In a small and micro business, YOU are the competitive advantage of your business. How are you showing up online in the video? We will cover the ways to get video online, and how to look good and sound good without fancy tools and high expenses.  Learn techniques for using video conferencing as a marketing tool and to build customer relationships. 

Developed and taught by Martin Brossman and Jeanne Munoz 

New: Easy Steps to Podcasting – Your Own Web-Based Radio Show for Business  

This class is an introduction to the world of podcasting, teaching you the basics of getting started with as little as a smartphone! You will learn to podcast online from your home or office so your message can be heard locally or around the world on iTunes Podcasts, Google Podcasts, Stitcher Podcasts, Spotify Podcasts, YouTube Music Podcast and many more. This class focuses on Audio & Video podcasts. Link to the full class writeup with videos: https://www.ncsmallbusinesstraining.com/easy-steps-to-podcasting-your-own-web-based-radio-show-for-business-owners/

How to edit your Podcast (hands-on workshop when computers are available)
2hr Webinar and 2 or 3 hr inperson

Using the globally popular and fully free Audacity program you will learn all the basics of audio editing to produce an outstanding show. This will include how to integrate legal music, different types of audio files and resolutions, cutting and pasting audio, selecting audio input & outputs volume levels, and much more. How it would interface with a podcast hosting service. Audacity is a 100% free open source software that will run on Windows, macOS, Linux, and other Unix-like operating systems.

Directories, Your Reputation online, and Hashtags 

NEW 2024: Getting more Business from Directors and Digital Assistants
by Martin Brossman & Associates LLC – See more:

Maximizing Your Google Business Profile for more business!

By Martin Brossman and Denise Watkins

Designed as a lunch-and-learn or up to a 2-hr workshop

Are you missing out on new customers and more business by not claiming and enriching your Google Business Profile (formerly called “Google My Business”) listing? Discover what is possible when you optimize your Google Maps Business listing correctly. This is equivalent to a ¼ page ad in a print business directory. We will show you how to optimize your page and how to take advantage of all the features, including photos, content, and video. You will also understand how to drive authentic positive reviews and what to do with negative or fake reviews. Even learn how to use your Google Business Profile as your 1st website if you don’t have a website.
See the video Maximizing your Google Business Profile for Small Businesses with Martin Brossman & Associates LLC

Maximizing Hashtags 4 Your Business (1-1.5 hrs.)
Are you getting the best possible results from your hashtags? Learn tips and tricks for effective use. Avoid misuse that could damage your reputation.

  • How to research and choose appropriate hashtags and tools to use
  • How to properly use hashtags on each Social Media platform
  • How to better understand your followers by learning the hashtags that they are following

Getting more 5 Star reviews and dealing with 1 Star reviews – How to get more business with both! (1.5hr webinar and 3hr in-person)

Receiving, managing, monitoring, and responding to reviews is critical to supporting your ground game of marketing. This course will show you how to gain more high reviews, and manage complaints online in a way that will both lead to more real business. This interactive class will work with real-world examples to walk you through the steps of managing and enhancing your online reputation. 

We will answer these questions in this training:
– What is your digital first impression, and how are you managing it and getting the most out of reviews online? 
– How do you gain more quality 5-star reviews and deal with the complaints online that also get you more customers?
– What do you do with someone that will not stop attacking you online?

This is reputation monitoring and enhancement training that will get you, high-quality clients. 

New: Get Your Small Business Found via a Buyer’s Voice Search Device

Small business customers searching for products and services have significantly transitioned from typing in a search bar to voice-activated searches using intelligent digital assistant devices. Learn what it takes for your business to be found by Siri, Alexa, Google Assistant, or other Internet of Things (loT) devices to ensure you maintain your share of the market.

Updated: What is Your Digital First Impression Online and Why is It Important

Industry & Business Specific Training

Marketing for Artists Series – A series of 2-hour Webinars  (Contact us for a modified in-person version)

Developed and taught by Martin Brossman and Jeanne Munoz – Click here to see the full write-up

Greater Success & Profit for Your Brick and Mortar Business
Click here to see full write-up

Our Money Series

New: Bitcoin, Blockchain, Cryptocurrency and Non Fungible Tokens – How To Become Your Own Bank – What Small Businesses Need to Know.  Developed by Martin Brossman, Noah Boswell & Dana Gower – 3hr in person and 2hr over webinar/meeting.

This is a powerful educational training tailored for Small businesses on understanding Bitcoin, Blockchain, Cryptocurrency, and Non Fungible Tokens. How could you accept cryptocurrency today as a business? What are the possibilities and risks?  What resources you will need to become your own bank. Support using Cryptocurrency. With Cryptocurrency there is no more chargeback. You can choose to offer a refund but it will not be forced on you. Did you know you can get loans against Cryptocurrency? This and much more is covered in this training. 

The presenters:
Martin Brossman – https://www.linkedin.com/in/martinbrossman/  
Noah Boswell – https://www.linkedin.com/in/noahboswell/ 
Dana Gower – https://www.linkedin.com/in/danagower/

Ways to Ramp Up Your Marketing and Sell Your Products and Services Online – 2-hr webinar; or 3 hrs. in-person.

The pandemic has created new habits in your customers that include being more willing to purchase online. We will cover ways to create an online store and how to offer touch-free purchases for your products.  Become shoppable and unstoppable! This class integrates on the ground and on the web approaches. This is not just getting back to normal, it’s adapting and succeeding in the new normal.  

Developed and taught by Martin Brossman and Jeanne Munoz 

Making Money Online While You Sleep, but you have to be awake to start!  

The Internet can work for you making money 24 hours a day, seven days a week.  When attending this seminar, you will discover multiple ways to make money online, some of which have nothing to do with selling tangible products. We will include selling content, your knowledge, products, and more. You will leave this training with an understanding of different real-world ways people are making money online with minimum hands-on actions. 

Show Me the Money – Crowdfunding and Other Creative Ways to Get Money for Small Business Crowdfunding is one of many new creative ways of getting funding for small businesses. This class demystifies crowdfunding and other new ways to get money for small businesses today with a lower barrier to entry.
Click here to see the full write-up.

How to Bill & Collect for Your Services

In this webinar, we will cover ways to ensure you get paid for your services, as well as strategies to make sure you are working with clients that can afford you. 

Building good customer relationships and communicating your value throughout the customer interaction are key. We will show you how to have a clear agreement upfront with the right balance of deposit and payments. Strategies for responding to late or non-payment will be shared.

We will also cover setting and maintaining clear expectations along with confirming they are met. Your goal is not to exceed expectations but to deliver exact expectations that yield both payments and referrals. (Contact us for an in-person version).

Developed and taught by : Martin Brossman & Jeanne Munoz

Social Media and Digital Marketing

New!Understanding Instagram Reels 
2-3 hrs. Learn how to use Instagram Reels including step-by-step demonstration/ instruction for capturing and creating various types of Reels to build success for your business. Tips and tricks plus ideas for a variety of Reel video types. 

  • The Instagram family of video content: Stories, Video, Live  video, and Reels
  • Why use Reels?
  • About the Instagram algorithm and the importance of Instagram engagement
  • Content Ideas for four families of Reels
  • The anatomy of a Reel
  • How to create a Reel-filters, stickers, text, music, and voice recording
  • Editing tools-audio, length, speed, layout, timer
  • Editing video clips in Reels
  • Adding new filters and music to your app
  • Remixing a Reel
  • Using the green screen filter
  • Timing text
  • Action transitions
  • The various types of Reels found on Instagram
  • What’s trending?
  • Creating successful Reels
  • Third-party tools
  • Using Insights to understand Reel performance
  • What’s new
  • How to get more followers

Participants should have an Instagram account installed on their smartphone and understand the basics of using Instagram to be most successful in this class.

Updated! Wild Success in 2023: Trends and Tips for Your  Business

1 or 1.5-hour lunch and learn, webinar or live session
What are the key digital marketing trends you should consider to engage and retain current customers and generate more traffic, leads, and revenue? This training covers where you should put your time and attention for greater success in 2023 as a small business owner. We offer a review of what has worked in the past as well as trends and projections for future profitability. Participants will gain insights into specific, actionable, marketing solutions to encourage increased sales and have a fierce competitive advantage with little or no marketing dollars as they move to the next level.
Developed and taught by: Martin Brossman & Jeanne Munoz

How to Make an Impact with Social Media for Your Business 
2hr Webinar or 3 hr in person
Learn how to create success for your business with social media.  Customers travel 70-80% of their buyer’s journey before making contact with a business. How are they learning about you? A small business owner can use their online knowledge to grow their business and take it to the next level. This seminar will provide tips and tactics to use social media wisely and productively. Learn the similarities and differences of the various social media platforms. Using Facebook and Instagram as more detailed examples, we will help you to understand how to best promote your business on social media.
Developed & Taught by: Martin Brossman & Jeanne Munoz

Breaking News! What’s New with Instagram and Facebook: Your Business Needs to Know 

Social media platforms are constantly changing and adding features. You as a business owner don’t have time to keep up with the latest information that will give you the best competitive advantage. Join us to learn how to effectively use all the new features that they offer and how to optimize your use. 

This class includes: 

  • The latest on interactive content for Facebook & Instagram
  • How shopping is evolving on Facebook & Instagram
  • How to effectively manage your integrated accounts
  • What’s changing with Messenger and Direct Messaging
  • Understanding the latest in Groups and Rooms

Participants will receive a checklist for both Facebook & Instagram to increase their business success. Developed and taught by Martin Brossman and Jeanne Munoz 

Updated: An Introduction to Facebook and Google Ads

By Martin Brossman & Colleen Gray – 2hr Webinar or 3hr In-person

Where to start with Facebook and Google Ads and spend the least amount of money. This course will teach you:

  • How to learn about ads that you can manage yourself on both platforms
  • How you can learn as you go and not waste large amounts of money
  •  Which platform would connect with more of your customers/clients
  •  Key tips on what type of ads get good results

We also introduce you to the different options of ads like retargeting, using the tracking pixel, and look-a-like audiences. You will leave with a solid foundation on how to start testing ads on Facebook with a little at $1 per day and Google with as little as $3 per day. 

Websites, Chatbots & Content Marketing

Updated! Creating Landing Pages to Drive Business- Your One Page Website –  2 hr webinar; or 3 hrs. in person

Now more than ever, having a place online to convert sales for your business is imperative.

Landing pages are single, stand-alone web pages designed to accomplish one specific task. They are where visitors “land” after clicking on links in emails, tweets, posts, or on other web pages. They are typically created as part of a marketing campaign, often to capture customer information or convert a sale. Some are designed as a simple beginning webpage. Generate new customer leads and sales by creating a landing page for your business!

In this class you will:

  • Understand how landing pages generate leads and drive sales
  • Learn the components/layouts for a successful landing page
  • View examples of various kinds of landing pages and templates for building them
  • Examine landing page builder tools for creating landing pages
  • Discuss ideas for free offerings of value to use as lead magnets
  • Create a landing page together
  • Create an effective call to action for your page
  • Learn how to optimize a landing page for SEO

You’ll be landing-page savvy after this training!

Developed and taught by Martin Brossman and Jeanne Munoz 

Updated! Easy Online Web Design and Marketing
Improve your online presence with a website and the right web presence. Understand how to have a website that you can afford and manage. This training will show you the key components you need to be aware of in order to have a website that will drive customers to you and support your business. You will learn the different levels of web presence available starting from no cost to a very powerful website within your budget. Explore options for designing a website to sell products, services, and content online, and ways to make it easy to lead customers to take the next step towards conversion.  Discover the tools you need for creating and maintaining a website. You will leave this class knowing the right next step for your business to guarantee success and a powerful web presence.  We bring over 14 years of experience to this class helping small businesses with zero or little budget find success. 

Updated! Content That Convinces: Moving Your Audience to Take Action and Convert-
2 hr webinar; 3 hrs. in person

More people than ever are online and actively searching and consuming content. Recent surveys indicate that Internet traffic has increased by over 40%. Is your business optimizing its opportunity to connect with its current and potential customers?

Learn about:

  • Current consumer mindset
  • Successful marketing strategies
  • Effective types of content and appropriate messaging communication
  • The importance of transparency and building customer relationships now
  • Tailoring content to the different phases of your customer’s journey

Developed and taught by Martin Brossman and Jeanne Munoz 

New: Personalized Communication-Your Customers Expect It-Are You Prepared? (1.5 hrs)

Personalized marketing is the new marketing. Customers have grown to expect immediate, real-time, and individualized communications from businesses they are following. Are you using the tools of conversational marketing to effectively respond to their needs? Learn more about messaging, SMS texting, automated responses, chatbots, and strategies for successful communications. Lead your customers to convert and nurture raving fans.

Business Productivity and Effectiveness

Maximizing Google Free Apps & Tools for Greater Business Success

Updated! Content That Convinces: Moving Your Audience to Take Action and Convert-
2 hr webinar; 3 hrs. in person – Developed by Martin Brossman & Jeanne Munoz 

Are you getting the most out of the free Google resources to run, market, and expand your business?  Google offers an abundance of free resources for small business owners to run, manage and promote their businesses. This training offers the ones you need to know and how to get started.

More details about the Google Training: https://www.ncsmallbusinesstraining.com/maximizing-google-free-apps-tools-for-greater-business-success/  

Getting the Most Out of Mobile Apps to Run, Manage your business and life
2 hr webinar; 3 hrs. in person

Are you getting the most out of your mobile for your business?  This seminar will teach you the top mobile apps to be more productive in your business, communicate and reach your customers with mobile, and effective marketing and advertising on your mobile device. This will include tools for running, maintaining, and marketing your business and your life. Most of the apps include a free version or are low-cost. Developed by Martin Brossman and Jeanne Munoz

If you don’t see a class you want please have Colleen schedule time for us to discuss it. We are your one-stop-shop for Digital Marketing Training with over 15 years of experience in helping businesses with little or no marketing budget gain success. 

If you have other suggestions or wants, please contact Colleen Gray at colleen@martinbrossman.com